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上个周末回浙江丽水处理了点事,量了一家200平二奢店的尺寸,周日在嘉兴参加了一场婚礼。
Last Weekend, I went back to Lishui, Zhejiang province to take care of some business, measured a 200-square-meter luxury store and attended a wedding in Jiaxing on Sunday.
早上欣赏了嘉兴的月河景区,感受了一把多少楼台烟雨中的气氛,不得不感慨,我们浙江的诗情画意,下午正当我沉浸在户外婚礼的喜悦之中时,突然收到了一条消息:
In the morning, I enjoyed the scenic area of Moon River in Jiaxing, and felt the atmosphere of the misty rain on the balcony. I had to lament the poetic and picturesque style of our Zhejiang province. In the afternoon, when I was immersed in the joy of an outdoor wedding, a message came out of nowhere:
“美女,你过来这边做那么多生意,后面三个运费安装费,都要我出,你们年轻人太厉害”
"Pretty girl, you come here to do so much business. But I have to pay for the next three shipping and installation fees. You young people are too good."
这位客户李老板是9月份在网上加了我,他也特别爽快,加了没多久就直接下单制作,第一笔订单一共是5万元,打款特别快。他是非常信任我们的,没见过面直接汇款,而且出了货之后,又介绍了帮他做装修的公司,说明他对我们工厂的品质和服务都是很认可的,不然也不会转头就介绍给别人。
This customer Li boss is in September on the Internet to add me, He is very frank, make direct orders not long after adding me. The first order is a total of 50,000 yuan, with a very fast payment. He trusted us very much aand remitted money directly without meeting each other. After he shipped the goods, he introduced the company that helped him to do the decoration, which showed that he recognized the quality and service of our factory very much, otherwise would not turn around to introduce us to others.
装修公司来工厂看过之后,又下了几笔订单,他们也是非常好沟通的人,只要客户体验好,就无条件配合我们制作。
After the decoration company to the factory, they made a few orders. With very good communication, as long as the customer experience, they unconditionally cooperated with our production.
紧接着李老板那家店铺又需要补做3个吊柜,他一样找到了我们厂来制作,本着老客户的原则,第二次下单都优惠了,因此单价也降下来了很多,一共是8500元,椭圆的吊柜没想到最后制作超出了成本,但也不好意思跟客户开口再增加费用,算了,这笔订单就这样出货了。
Then boss Li's shop needed to make three more hanging cabinets. He also found our factory to make them. Based on the principle of old customers, the second order was discounted, so the unit price also dropped a lot, a total of 8500 yuan. We didn't expect that the final production of the oval cabinet exceeded the cost, but also we were embarrassed to ask customers to increase the cost. We forget it, and this order shipped.
工厂制作呢是有个原则,包括合同上也会写明仅仅只是制作费用,不包含运输费、安装费、垃圾清理费用以及商场进场费用,因为不涉及到现场硬装,只专心做好展柜。所以没有特殊的柜子需要自己一定要出去装的,都是让客户在现场接电安装,主要也是出于效率和成本方面考虑。
Factory production has a principle, including the contract will also state that it is only the production costs, not including transportation costs, installation costs, garbage removal costs, and market entry costs, because it does not involve hard installation on the spot, just focus on the display case. So not special cabinets will need their own to go out to install. To let customers on-site installation, we are mainly for efficiency and cost considerations.
柜子前两天就叫了货拉拉发到广州商场,李老板也交代我写装修公司的电话让他收货安装,我以为事情就这样结束了,没想到又来了这么一出,他又出了700元运输和安装费用给到装修公司,这我确实是没想到的,后面安装的流程不归我管。
Two days ago, the cabinet had been ordered to be delivered to the Guangzhou shopping mall. Boss Li also asked me to write the telephone number of the decoration company for him to receive the goods and install them. I thought things would end like this, but I didn't expect such a scene to happen again. He also paid out of 700 yuan transportation and installation costs to the decoration company, which I really did not expect. The installation process is not my responsibility.
李老板呢,不是发怒,就是非常不高兴,小费用惹的他不开心,他觉得跟我们做了2次生意,又介绍了客户,就应该给他把安装和运输费用都免掉,应该把制作费用都要给优惠,因此就直接把我的vx删除了。
Boss Li was either angry or very unhappy. He was unhappy because of the tip. He felt that after doing business with us twice and introducing customers, he should be exempted from the installation and transportation costs and the production costs should be given a discount, so he just deleted my VX.
吃一堑长一智,展柜品质是第一,一定要做到逐步对标国际一线的标准。这件事情发生之后,本来是件坏事,回过头一想,也是增加自己做生意的经验了。
Learn from your mistakes, the quality of the display case is the first. We must do gradually to the standard international standards. After this incident, looking back, it's a bad thing, but also increasing my business experience.
本来合同上是没有这项运输安装的服务的,我自然也就没多想没给客户提供安装,其次,我做业务2年,做生意的经验实在太少太少,摸不清头脑,很多说话都弄不懂,这次之后,正好当给自己积累经验了。
Originally, there was no such service for transportation and installation in the contract, so I naturally didn't think much about it and didn't provide any installation for the customers. Secondly, I have been doing business for two years, and my experience in doing business is really too little. So I can't make heads or tails of it. A lot of words do not understand. After this time, just as the accumulation of experience for their own.
做了不称心的展柜,欢迎来鑫峰厂试试。
If you are not satisfied with the display case, welcome to try Xinfeng Factory.
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