不知道你们做业务有没有遇到过热别爽快的客户？

我上个月就遇到了一位，是女老板，也是通过看我的视频号，然后联系上我，我做业务2年时间，对客户还是有一些业务感觉的。

她公司也在广东，主做出口，不做内销。在微信上沟通了2遍，了解了她的需求，她是预备把一个新产品推到视频，现在产品都已经在做样了，产品不是在互联网上销售，而是必须要在实体店销售，因此她就找了我们工厂，应该说我们应该不是她找的第一家工厂。

在佛山、中山都有客户原先合作开的工厂供应商，但是此订单特殊，品质要求高，针对的都是高收入，她没法，只能找新供应商，才找到东莞来。

我邀请她还是到我们鑫峰展柜厂面谈，一是放心，我们是个正规的工厂，二是在厂里可以看到很多样板和材质，这样她心里也有个数。

第一次见面就这样促成了，来了工厂之后，她非常满意啊，我跟她说，出图创新都是要收设计费的，她也表示认可，但是我们下单满100套之后，可以把费用退给您，包括打样板的费用也是，样板收了3倍的费用。

当即回去第二天，客户就转了全款的设计费，我们开始设计，她这个是单一一节展柜，确定了尺寸之后直接就出效果图，其中效果图也改了7.8遍，从配色，到功能，都有些许调整，好在也差不多在一周时间敲定下来。这时，“滴”，全款样板费又到账了。

有了图纸之后，开始制作就稍许简单多了，好歹有图纸有施工图了，样板是非常必要要做的，做一款新产品铺的展柜不是小数目，做个样板可以随时调整。

差不多半个月过去了，我们的样板也做完，此时客户又第二次来到工厂来看样板。

到车间第一句话：“果然你们还是专业的，把一个概念从无到有做出来了”

显然，她非常满意这样的样板。我们摆上要售卖的产品看看是否符合人体工程学，观赏的角度是否最佳。展柜的角度还是要调整一下，摆上产品之后就发现了一些小问题，比如产品不是正面对顾客的，有点像是躺下，这时需要把展柜背柜的角度调高，调高之后又发现，灯光就聚焦不到产品上面了，我们设计师又把灯光往前移了一下。

我们最后还修改了一个小细节，可谓是老板发现的，他说，产品直接这样摆放放不稳会滑下来，在层板上打一条V型小槽，不影响美观，又好放。我想，这就是经验吧，我和设计师跟踪了一个月都没发现这个问题，老板看一眼就知道问题所在。

还有柜台内里的配件和原材料，全部符合出口国当地的认证标准，出口订单做多了，自然而然可以为客户规避很多问题。

样板一过，客户又马上转了85%的定金来制作大货，彼此互相信任的感觉太爽了。

I do not know whether you do business have encountered overheated do not be straightforward customers?

Last month, I encountered an exceptionally prompt and decisive client, a female entrepreneur who reached out to me after watching my video posts. With two years in the business, I've developed a keen sense for understanding clients.

Her company is also based in Guangdong, primarily focusing on exports without dabbling in domestic sales. During our initial two rounds of communication on WeChat, I learned that she was preparing to launch a new product through video marketing. The product was already in the prototype phase, destined for physical stores rather than online platforms, which led her to seek out our factory. It's safe to assume we weren't her first supplier contact.

She had previously worked with factories and suppliers in Foshan and Zhongshan. However, this particular order demanded exceptional quality standards, targeting high-income demographics. Unable to meet these requirements with existing partners, she extended her search to Dongguan.

I extended an invitation for her to visit our factory, Xin Feng Display Cabinet Manufacturing, to instill confidence in our professionalism and allow her to see firsthand our samples and materials, providing her with peace of mind regarding our capabilities.

Our first meeting was a success. Upon visiting the factory, she was visibly impressed. I explained that design and innovation come at a cost, which she accepted. I assured her that should she place an order for over 100 units, the design fees would be refunded, including the triple-cost sample fee.

The very next day, she transferred the full design fee, and we commenced work. Her requirement was for a single display cabinet, and once dimensions were finalized, we proceeded to create visual renderings. These underwent approximately seven to eight revisions, tweaking color schemes and functionalities, until we reached consensus within a week. Promptly, the full sample fee was wired to us.

With designs in hand, production became more streamlined. The importance of creating a prototype cannot be overstated, particularly for a significant investment such as this. About half a month later, the prototype was complete, prompting her second visit to the factory.

Upon entering the workshop, her first words were, "Indeed, you are professionals, transforming a concept into reality."

Clearly delighted with the prototype, we ensured its ergonomics by placing the products on display to verify optimal viewing angles. Minor adjustments were necessary; the product did not face the customer directly but lay somewhat flat. Adjusting the angle of the back panel rectified this issue, only to reveal that the spotlight was no longer properly aligned. Our designer promptly adjusted the lighting position forward.

One final detail was identified by the client herself, demonstrating the value of seasoned expertise. She noted that the product could easily slide off the shelf, suggesting the creation of a subtle V-shaped groove on the shelf surface. Neither detracting from aesthetics nor functionality, it addressed an oversight that neither myself nor the designer had noticed during the entire month of development.

Furthermore, all components and raw materials used within the cabinets met the certification standards of the export destination country, a testament to our experience in handling international orders and ensuring compliance.

Upon approval of the prototype, she promptly transferred 85% of the deposit for mass production, cementing a relationship built on mutual trust and satisfaction.

我是展柜大小姐章娅妮，来自东莞鑫峰展柜厂，30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。

100多个国内外品牌授权我们厂制作展柜和道具，虽然我们贵一点，但是品质堪比卡地亚。

既能做钟表、珠宝、博物馆等展柜，又能做陈列道具的工厂，这样的工厂，在国内没有第二家。

我已经用自己的姓名“章娅妮”注册了展柜品牌，这代表了我此生不转行。

做了不称心的展柜，应该来鑫峰厂试试。

手机/微信：17688026138

联系人：章娅妮

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