这位客户是2023年8月31号和我联系加上好友，也是一个珠宝品牌负责人，总部在广西。

大约过了一个月，她带着她们公司一行人来考察工厂，因为她们一定是要投入到线下门店的，而且是高端定位的门店，因此就需要专业的设计团队和制作展柜、道具的工厂来配合。

我记得那天是下午，她们一共3个人，从深圳赶到了东莞企石镇，我们工厂是在镇区。看过工厂之后，我一直对我们的产品生产有信心，有句话叫做“来过鑫峰厂的客户，90%都会下单”，这个不是吹牛，而是我经过这两年的来访记录而得出的真实概率。

这其中的一年时间，我们联系甚少，只有一两次的交流，我还是在专心卖展柜，提高品质，逐步对标国际一线品牌是我们的目标。

果不其然，今年的7月份，客户找我了。

这次是一家在万象城的中岛店，万象城一直以来以奢侈品、高标准、东西卖的贵出名，对入驻的品牌商家、装修都有很高的要求。所以客户还是想找我生产此次的中岛展柜。

我一看她们的图纸，好家伙，这么复杂！真不简单！真好看！

现在这种复杂的订单，客户能第一时间想到我们工厂，说明她是认可我们工厂的实力，也是认可我能替她办好这件事。

而且我们工厂造价都不便宜，从看图开始到报价，我们工程部大约也花了2天时间来整理，其中客户再有增加的项目调整，前后大约5天敲定，当天双方签订了合同。签合同还有个款项预付的比例问题。

客户公司一直是以预付40%定金，出货检查后再付20%的尾款这样操作。我们工厂一直是收80%定金，出货前再付20%尾款这样。最终，客户和她们领导也是出于信任，按照我厂的要求付了款。

付了定金的第2天，出了个大乌龙，我们老板看了我们的合同，发现，这不对，要净亏几万块，完全做不出来。我心理卡登一下，凉了半截。

只好硬着头皮去跟客户商量，是否可以增加费用，如果不愿意增加，那我只好按照合同赔付违约金给她。

这真是很少出现的意外，因为这个订单的展柜是在太特殊了。我和工程也是没有想到，但是客户还是愿意增加了费用，只要能帮她们把事做好。

感谢客户的信任，做了不称心的展柜，应该来鑫峰厂试试。

The client contacted me and added me as a friend on August 31, 2023. She is the head of a jewelry brand based in Guangxi.

About a month later, she brought a group from her company to visit our factory. Since they were committed to opening physical stores with a high-end positioning, they needed a professional design team and a factory capable of producing display cases and fixtures.

I recall that day was in the afternoon, and they arrived at our factory in Qishi Town, Dongguan, with a total of three people coming from Shenzhen. Having confidence in our product manufacturing, there is a saying: "90% of clients who visit XinFeng Factory end up placing an order." This isn't boasting; it's a real probability based on my records over the past two years.

During the following year, we had very little contact, only communicating a couple of times. I remained focused on selling display cases and improving quality, with the goal of gradually aligning with international top-tier brands.

Sure enough, in July of this year, the client reached out to me.

This time, it was for a kiosk store located in MixC Mall, known for luxury, high standards, and premium prices. Given these requirements, the client wanted us to produce the kiosk displays for this location.

Upon reviewing their drawings, I was impressed by the complexity and sophistication of the design.

The fact that the client thought of our factory first for such a complex project indicates their recognition of our capabilities and trust in my ability to handle the job well.

Our factory is not cheap, and from the initial review of the drawings to providing a quote, our engineering department spent approximately two days preparing. With subsequent adjustments requested by the client, the process took around five days to finalize, culminating in the signing of the contract. There was also the matter of the advance payment ratio.

The client's company typically paid a 40% deposit and the remaining 20% upon inspection before delivery. Our factory's standard practice was to require an 80% deposit and the final 20% before shipment. Ultimately, the client and her leadership, out of trust, agreed to our terms and made the payment.

On the second day after the deposit was paid, a significant issue arose. Our CEO reviewed the contract and realized that we would incur a loss of several thousand dollars, making the project unfeasible. My heart sank at the realization.

I had to approach the client to discuss whether they could accept an increased fee. If not, I would be forced to compensate them with the penalty stipulated in the contract.

Such mishaps are rare, particularly given the exceptional nature of this order. Despite the unexpected turn of events, the client agreed to the increased cost, as long as we could deliver the desired outcome.

Thank you for your trust, client. For anyone dissatisfied with their current display cases, XinFeng Factory is here to help.

我是展柜大小姐章娅妮，来自东莞鑫峰展柜厂，30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。

100多个国内外品牌授权我们厂制作展柜和道具，虽然我们贵一点，但是品质堪比卡地亚。

既能做钟表、珠宝、博物馆等展柜，又能做陈列道具的工厂，这样的工厂，在国内没有第二家。

我已经用自己的姓名“章娅妮”注册了展柜品牌，这代表了我此生不转行。

做了不称心的展柜，应该来鑫峰厂试试。

手机/微信：17688026138

联系人：章娅妮

地址：中国广东省东莞市企石镇永发工业区环企大道42号之一

I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.

More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.

Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.

I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.

Do not satisfactory display case, should come to Xinfeng factory to try.

Tel/wechat: 17688026138

Contact: Zhang Yani

Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province，China.