“章小姐，你好，星期四去你厂有空吗？

“你好，中午好，章小姐，我现在从肇庆这里过来，开车往你工厂那个方向来”

这是一位香港客户跟我联系的，说来也巧，9月钟表展的前一天认识的，第二天我正好去香港看展就先去拜访了他彼此有个了解。这次10月份他就到内地来，特地开了200多公里3小时到我们东莞工厂。

这年头，还愿意特地开车来看厂的都是真心有需求的，要么就是同行，哈哈。

这位客户他一直做出口的展柜，整店装修也制作，对品质要求极其之高，对于我们厂也是了解了一个月才决定过来看看。

他们能过来看厂，我就差不多有9成把握了，有人或许说我自负说我吹牛，可是我的内心一直是自信，只有实实在在的对待客户，诚心诚意的做工厂做展柜，才能有这样的底气。

鑫峰展柜厂已有30年，一直以来都是对标国际一线品牌展柜，而且拥有自己的设计师团队，这在业界也许难找第二家，每年原创几十款展柜，把做展柜当作自己一辈子的事业在经营。

这位香港客户从事展柜贸易也有20多个年头了，一直在香港做这方面，现在手上有5、6家展柜厂在配合他，但是他说品质都一般般，只能凑合过得去，尤其最让他头疼的是服务方面。

服务速度是最关键的，经常几个小时回复不到人，客人急的像热锅上的蚂蚁，工厂方却不紧不慢的才看到回复，出货时间也是一直变化莫测，整的他们公司团队都很焦躁。

每一个想换供应商的客人，都是老供应商出现了问题，急于要寻求解决问题的方法。人家不可能之前的厂家用的好好的，无缘无故想着换，一定是出现了问题才会来找你。

这个时候，我们要做的就是了解客户的问题所在，而不是简单粗暴的报价多少钱？你做吗？这样就完全错误了。为客人解决问题，提出修改建议修改方法，思利他，他也没有办法离得开你。

接着带他们一行4人到厂里逛了一圈，车间是我们用了十几年的老厂房，没有那么新，但是每天员工都在作业，生产量确实在那儿，客户看了一直连连称好。

30年就为了做好一件事，而且接下去的30年要把制造质量做到对标全球一线品牌的标准，所以我们对客户正心正念，不推销不跟踪，而是一直把自己的质量和设计提升，他接下去的时间一定会找我们制作的。

"Miss Zhang, hello, are you free this Thursday to visit your factory?" "Hello, good afternoon, Miss Zhang. I'm now driving from Zhaoqing towards your factory."

It's quite a coincidence that this Hong Kong client contacted me. We met the day before the September watch exhibition, and the next day, I happened to visit Hong Kong for the exhibition, so I took the opportunity to meet him to get to know each other better. This October, he came to the mainland specifically and drove over 200 kilometers for three hours to visit our factory in Dongguan.

These days, anyone willing to drive such a distance to visit a factory is either genuinely interested or a competitor, ha ha.

This client has been engaged in exporting display cabinets and whole-store renovation for many years, with extremely high requirements for quality. He spent a month getting to know our factory before deciding to come for a visit.

When they decide to visit the factory, I am almost 90% confident of securing the deal. Some might call me arrogant or boastful, but I am always confident. Only by treating customers sincerely and running the factory and producing display cabinets with integrity can one have such confidence.

XinFeng Display Cabinet Factory has been in operation for 30 years, consistently benchmarking against international first-tier brand display cabinets. We also have our own design team, which is rare in the industry. Each year, we create dozens of original display cabinet designs, treating the production of display cabinets as a lifelong career.

This Hong Kong client has been involved in display cabinet trade for over 20 years, operating in Hong Kong all along. Currently, he works with 5 to 6 display cabinet factories, but he says the quality is generally average, just barely acceptable. What troubles him the most is the service aspect.

Service speed is critical. Often, it takes hours to get a response, leaving the client anxious while the factory remains slow to respond. Delivery times are also unpredictable, causing frustration within his company's team.

Every client looking to change suppliers does so because their current supplier has issues and they urgently need solutions. No one would think of changing suppliers if everything was going well with the previous one. There must be a problem for them to seek you out.

At this point, what we need to do is understand the client's problems rather than simply quoting a price and asking if they will proceed. That would be entirely wrong. We should help solve their problems, propose modifications and suggestions, and think about what benefits them. This way, they won't be able to do without us.

Then, I took their group of four on a tour of the factory. Our workshop is an old factory building we've been using for over a decade. It may not be new, but the employees work there daily, and the production volume is evident. The client was very impressed throughout the visit.

我是展柜大小姐章娅妮，来自东莞鑫峰展柜厂，30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。

100多个国内外品牌授权我们厂制作展柜和道具，虽然我们贵一点，但是品质堪比卡地亚。

既能做钟表、珠宝、博物馆等展柜，又能做陈列道具的工厂，这样的工厂，在国内没有第二家。

我已经用自己的姓名“章娅妮”注册了展柜品牌，这代表了我此生不转行。

做了不称心的展柜，应该来鑫峰厂试试。

手机/微信：17688026138

联系人：章娅妮

地址：中国广东省东莞市企石镇永发工业区环企大道42号之一

I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.

More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.

Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.

I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.

Do not satisfactory display case, should come to Xinfeng factory to try.

Tel/wechat: 17688026138

Contact: Zhang Yani

Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province，China.