昨天下午处理了一个发到香港再发到中东的外包装箱麦问题。真心感觉到，行业经验都是需要积累的，有经验的工厂效率高的多，能考虑到客户未考虑的事，师傅还得是师傅。

这次外箱人工返工就花了2天时间，还不算上买材料的费用，还有三方沟通的时间。自己总结了以下几个点，希望这次经验谨记，以后不再犯同样的错误，不给客户带去麻烦。

1. 没有贴产地证。之前每次制作展柜和道具发到国外也都并没有贴，所以自然而然，觉得这次也没什么特殊之处，照往常制作就可以。所有货品都打包好装箱装到卡板上包好，这时候客户来电说一定要贴产地证，一个箱子里面要贴一张。
   
   

2. 制作外箱印刷的内容要跟客户反复确认。我们的箱子都是定制，除个别单独定制的，只要批量制作都是用定制纸箱，印刷内容是客人提供，我们来排版设计好，给到他们确认，这次内容是没有问题，但是在数量那一栏总箱数却没有确认好。
   
   

   因为总箱数没有控制好，导致呢就要改数字，第一次说白色用美纹纸，发现不美观，后来说用黄色的美纹纸，还是不美观，那只能出去采购牛皮纸，牛皮纸还有3种颜色，选了一种跟我们这个纸箱最接近的一款，这样贴上去，再写上数字，确实是美观一些，但是这里也有一个点，我应该在电脑上排版好打印出来再贴外箱，而不是手写，速度既快又美观。
   
   

3. 发到国外的卡板最好都用塑料的。之前每次发陈列道具出去都是用木料卡板，发柜台都是夹板木箱打包，也没觉得有什么异样，无论是空运还是几十天的海运没有让货品损坏。这次本来都用木料卡板打包好了，客户又突然来电说要用塑料卡板。

   
   

   其实从化学方面耐腐蚀和防潮角度来讲，塑料比板笔木头的和钢卡板都要好，承载量也好，不会说叉车一抬，就软趴趴往两边倒，使用寿命倒是都差不多，但是价格塑料卡板会比木头卡板高60%。最后是环保方面，塑料卡板是环保材料，所以出口是免检的，是木头的话得做商检，商检又要几百费用。

   
   

   自昨天这么一出，下次出口必须用塑料卡板，哪怕成本贵一点也要和客户说清楚。
   
   

4. 道具装到卡板上最好采用井字型的安装方法。这种形式我之前一直看到，但没注意过，昨天问到我们的装车师傅，才明白不能顺着装，要错开装，这样每箱之间才能受力，运输过程不容易散开，还真是每个细节都是门道，你以为的装车就是搬货很简单，但是怎么装，可以达到什么样的效果，那就有差异了。
   
   

5. 限高。出口限高度1.5米，下次要问清楚客人限高的问题，好决定用几个卡板，多少重量，怎么装箱，不至于返工重装。
   
   

   每一次错误，都能吸取经验和成长，把每个要点总结好，下次就不会再犯，让客户和同事都少走弯路。

Yesterday afternoon, I handled an issue with the outer packaging boxes for a shipment destined for Hong Kong and then to the Middle East.

I truly feel that industry experience is something that needs to be accumulated. Factories with experience are much more efficient and can anticipate things that clients might not consider.

The rework on the outer boxes this time took two days, not including the cost of materials and the time spent on communication among three parties. I have summarized several points from this experience, hoping to remember them and prevent from making the same mistakes in the future, thereby avoiding inconvenience for our clients.

1. Failure to Attach the Certificate of Origin: Previously, when we shipped display cabinets and props abroad, we did not attach these certificates, so it naturally seemed that there was nothing special about this shipment and we proceeded as usual. All the items were packed and loaded onto pallets, but then the client called to insist that a certificate of origin must be attached to each box.
   
   

2. Content Verification for Outer Box Printing: The content printed on our custom boxes should be repeatedly confirmed with the client. For bulk orders, we use custom cardboard boxes with content provided by the client, which we then layout and design for their approval. This time, the content was correct, but the total number of boxes was not verified.
   
   

   Because the total number of boxes was not controlled properly, we had to change the numbers. Initially, we used white masking tape, which looked unappealing. Then, we tried yellow masking tape, which also did not look good. Finally, we purchased kraft paper, which comes in three colors, and chose the one closest to our box color. After sticking the kraft paper and writing the numbers, it looked better. However, a better approach would have been to create a digital layout on the computer, print it, and then attach it to the box, which would have been both faster and more aesthetically pleasing.
   
   

3. Use Plastic Pallets for International Shipments: Previously, we always used wooden pallets for shipping display props and plywood boxes for counters, and we never noticed any issues, whether by air or sea freight lasting several weeks. This time, after the wooden pallets were already packed, the client suddenly called to request plastic pallets.

   
   

   From a chemical perspective, plastic is more resistant to corrosion and moisture compared to wood and steel pallets. It also has better load-bearing capacity and does not deform easily under the weight of a forklift. While the lifespan is similar, plastic pallets are 60% more expensive than wooden ones. Additionally, plastic pallets are made from environmentally friendly materials and are exempt from inspection for export, whereas wooden pallets require commercial inspection, which incurs additional costs.
   
   

   From now on, we will use plastic pallets for exports, even if the cost is higher, and we will clearly communicate this to our clients.
   
   

4. Use a Cross-Stacking Method for Loading Props onto Pallets: I have seen this method before but never paid much attention to it. Yesterday, I asked our loading supervisor and learned that props should not be stacked straight but should be staggered. This ensures that each box is supported and reduces the risk of shifting during transportation. Every detail matters, and what seems like a simple task of loading can have significant differences in outcome depending on how it is done.
   
   

5. Height Limitation: The height limit for export shipments is 1.5 meters. In the future, we must clarify the height limitations with the client to determine the number of pallets, the weight, and the packing method, to avoid the need for rework.
   
   

Each mistake provides an opportunity to learn and grow. By summarizing these key points, we can avoid repeating them in the future, saving time and effort for both our clients and colleagues.

我是展柜大小姐章娅妮，来自东莞鑫峰展柜厂，30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。

100多个国内外品牌授权我们厂制作展柜和道具，虽然我们贵一点，但是品质堪比卡地亚。

既能做钟表、珠宝、博物馆等展柜，又能做陈列道具的工厂，这样的工厂，在国内没有第二家。

我已经用自己的姓名“章娅妮”注册了展柜品牌，这代表了我此生不转行。

做了不称心的展柜，应该来鑫峰厂试试。

手机/微信：17688026138

联系人：章娅妮

地址：中国广东省东莞市企石镇永发工业区环企大道42号之一

I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.

More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.

Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.

I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.

Do not satisfactory display case, should come to Xinfeng factory to try.

Tel/wechat: 17688026138

Contact: Zhang Yani

Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province，China.