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山西刘总的典当行柜台从下单到出货也花了50天的时间,定制的产品就需要一定的时间来慢慢磨,尤其是我们要求标准高的,展柜和陈列道具要具有舒适的紧配合。正是因为要求高,很多时候是不计成本为了达到这种制作要求,人工用时超过常规的工作时间,材料也比正常的用料多。
在工厂出货前除了每道工序的正常检验,在最后出货前要模拟店堂的现场,做总装效果检验。 6月28号叫了一辆6米8的高栏车发货过去,叫车也是有很多的技巧,不然为什么不发物流呢,能进入工厂长期合作的物流供应商无论从价格还是时效还有售后服务和运送玻璃展柜的专业程度都是毋庸置疑的。
这辆车也是回山西的回头车,这辆车还是我一个专门做回头车这一块的粉丝介绍的,首先客户的柜台够多了,我们对比了发货发物流的体积费用,跟专车不相上下,发物流还面临一个时间的问题,到山西一般要5-7天,如果那边天气不好还要延后,客户呢就跟我们购物一样,付了全款都是迫不及待想早点收到货,发专车今天发货后天就可以抵达目的地,总路程2300km。
路上一再嘱咐司机过减速带要慢点开,异形玻璃柜台损坏也有,重做组件就非常困难,还交代了客户卸货必须全程看着而且要当场打开包装看柜台,出货前我们是有视频录了验过货,自己工厂做的展柜,师傅搬货都生怕嗑着碰着,但是到了当地就不一样,请的一些临时工搬运柜台,想着早早完事走人,很多时候不是运输途中损坏,而是卸货的时候造成的,这种情况出现的次数不少了。
当天晚上是凌晨12点开始卸货,我也一直开机没有休息,远程跟客户联系把货卸完才能安心,果不其然还是碎了2片玻璃,一片是拉板的直角玻璃,一片是拉板的圆弧玻璃。还是万幸,没有别的大碍。直角钢化玻璃呢,在当地都可以完成,只要有尺寸就能做,圆弧是我们在东莞做了寄过去的,玻璃和不锈钢的圆弧模版我们都至少会保留3个月时间,就是以防有意外发生需要补做。
发生意外情况,我们也不想,客户更不想,定制的产品破损之后补做更加困难,有事情就要面对事情,在鑫峰展柜厂的责任范围内,不收费、无条件全整改,做到客户满意为止。客人最担心的就是出了货工厂收了钱就不管不顾,我们不是的,工厂一直灌输倡导同事对于售后要积极在20分钟响应,2小时出方案,2天解决问题。如遇特殊情况,另行协商。
逐步对标大品牌展柜、陈列道具的品质与设计感,夯实百强品牌的供应商地位。
From placing the order to shipping, the counter at Mr. Liu's pawnshop in Shanxi took 50 days to complete. Custom products require a considerable amount of time for meticulous craftsmanship, especially when high standards are set. To meet these requirements, we often do not count the cost, with labor hours exceeding normal working times and materials used being more than standard amounts.
Before leaving the factory, besides the routine inspection after each process, a final comprehensive installation effect test is performed to simulate the storefront environment. On June 28th, we arranged for a 6-meter and 8-decimeter-high truck to deliver the goods. The logistics suppliers that have entered into long-term cooperation with our factory are beyond reproach concerning price, delivery time, after-sales service, and their expertise in transporting glass counters.
The truck was a return vehicle heading back to Shanxi, introduced by a follower who specializes in return vehicles. Given the quantity of the client's counters, we compared the costs of shipping via logistics versus a dedicated truck, finding them to be roughly equivalent. However, logistics would take 5 to 7 days to reach Shanxi, potentially longer if weather conditions were unfavorable. Clients are eager to receive their goods as soon as possible. With a dedicated truck, the shipment could arrive at its destination within two days , covering 2,300 kilometers.
Throughout the journey, we repeatedly instructed the driver to drive slowly over speed bumps. Damage to custom-shaped glass counters can occur, making the replacement of components particularly challenging. We also advised the client to supervise the unloading process and inspect the packaging on-site upon arrival. Before shipping, we recorded videos during the final inspection. Our factory workers handle the counters with great care, fearing any damage. However, the situation can be different upon arrival at the destination, where temporary workers might be more hasty in completing their task, often leading to damage during unloading rather than in transit.
Unloading began around midnight that night, and I kept my phone on and remained awake to stay in touch with the client until all the goods were unloaded. Unfortunately, two pieces of glass were broken: one straight corner glass from a pull-out panel and one curved glass from another pull-out panel. Fortunately, no other significant issues arose. Straight tempered glass can generally be replaced locally once provided with the correct dimensions. For the curved glass, which we sent from Dongguan, we retain molds and templates for both glass and stainless steel for at least three months, anticipating such unforeseen incidents.
Although accidents are undesirable for both parties, we face problems head-on within the scope of XinFeng Display Cabinet Factory’s responsibilities, offering free and unconditional rectifications until the client is satisfied. Customers often worry that factories will ignore them after receiving payment. That's not how we operate. Our factory consistently emphasizes the importance of proactive after-sales service, responding within 20 minutes, providing solutions within 2 hours, and resolving issues within 2 days. In case of special circumstances, alternative arrangements are made.
我是展柜大小姐章娅妮,来自东莞鑫峰展柜厂,30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。
100多个国内外品牌授权我们厂制作展柜和道具,虽然我们贵一点,但是品质堪比卡地亚。
既能做钟表、珠宝、博物馆等展柜,又能做陈列道具的工厂,这样的工厂,在国内没有第二家。
我已经用自己的姓名“章娅妮”注册了展柜品牌,这代表了我此生不转行。
做了不称心的展柜,应该来鑫峰厂试试。
手机/微信:17688026138
联系人:章娅妮
地址:中国广东省东莞市企石镇永发工业区环企大道42号之一
I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.
More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.
Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.
I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.
Do not satisfactory display case, should come to Xinfeng factory to try.
Tel/wechat: 17688026138
Contact: Zhang Yani
Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province,China
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