“我们的道具被扣在美国海关”

这是客户公司负责采购和海运的同事跟我抱怨的，她说她也困扰烦死了，这几天都在处理这个事情还一直没解决好。

在国内发物流，只要保证安全就可以，客户收到没有破损，近15年来，我们展柜厂还没有因运输收到过一起质量投诉事件。每一次出货都顺顺利利的，我们90%的货是是发往国内各个省份，只要插上五星红旗的地方，就有我们的展柜。

这几年开始，逐渐有许多海外的客户直接找到我们工厂，日本、新加坡、菲律宾、吉隆坡、美国、加拿大等等。每个国家都有不同的要求，电压、电线、开关、灯具甚至于尺寸高度，就不能用我们内地一贯的思维去制作了。

国外的客户是要什么就一定是什么，死磕品质，千万不能打马虎眼，他要1个，你就不要给2个。跟我对标奢侈品展柜的设计感和制作要求是吻合的。

在设计和制作上能满足客人的需求，接下来是如何包装如何运输的问题。客人不远万里信任我章娅妮，找我们做展柜，我是不可能辜负客户的，在每个环节都要处理好，很多时候也是不计成本的去制作。

为了解决好这个运输的问题，在包装上也是下了money和功夫，首先我特意定制了珍珠棉的内包装，要保证木箱内部的空间是紧实的有弹性的撞到也能起到保护作用，柜台的玻璃配件之间还有1-2毫米的缝隙，用卡纸垫在缝隙之间，这一步是至关重要的，所有的零配件不会摇摇晃晃，好多工厂是忘记了做这一步，导致发出去造成破损。

最后是外包装，外包装有很多讲究，我们工厂是全部用9mm夹板去制作，所用木料都是符合出口标准的，在展柜工厂里是屈指可数的几家之一。外包装用中纤板又太软，用夹板是最好的，木制品出口最重要是要做一个熏蒸证明，这个证明一定要做。熏蒸消毒证书是虫害防治证明书，证明有关产品已经获得认可的熏蒸服务商所提供的检疫及付运前熏蒸程序，我们全部的包装材料都附有熏蒸证书。

包装外箱底下做一个10cm悬空抬高的脚，这样是为了叉车卸货，也是为了方便自己工厂上货。

在封箱的盖板上，发到美国、加拿大、英国那边的货，封板一般做活动盖，不会封死，用几个锁扣扣住，这样做是多了一个加锁扣的步骤，会麻烦些，但是为了方便海关检查，把麻烦留到工厂，这样出厂一切会更顺，尽量不麻烦物流公司和客户。

"Our props have been detained at U.S. customs."

This was a complaint from a colleague responsible for procurement and shipping at the client's company. She expressed her frustration, mentioning that she had been dealing with this issue for several days without resolution.

When shipping domestically, as long as the goods arrive safely without damage, our customers are satisfied. In nearly 15 years, our display cabinet factory has not received a single quality complaint related to transportation. Every shipment has gone smoothly, and 90% of our orders are distributed across various provinces in China. Wherever the national flag flies, our display cabinets can be found.

In recent years, we have seen an increase in direct inquiries from overseas clients. Each country has different requirements concerning voltage, wiring, switches, lighting, and even dimensions and heights, which means we cannot apply our standard practices.

Overseas clients are very particular about specifications—what they ask for is precisely what they expect, with no room for approximation. Their insistence on quality aligns with our commitment to luxury display cabinet design and manufacturing standards.

Having met the challenges of design and production, the next hurdle is packaging and shipping. Clients trust us from afar, and I, Zhang Yani, am committed to not letting them down. Every step of the process is handled meticulously, often without regard for cost.

To address the shipping issue, we invested significantly in packaging materials and techniques. First, I ordered customized bubble wrap for internal packaging to ensure that the wooden crates are snug and resilient, providing protection against impacts. There is a gap of 1-2 millimeters between the glass components of the display cases, filled with cardboard spacers. This step is critical to prevent movement of the parts during transit, which many factories overlook, leading to damage.

The outer packaging is equally important. Our factory uses 9mm plywood for all crates, ensuring the wood meets export standards—a rarity among display cabinet manufacturers. Medium-density fiberboard (MDF) is too soft, while plywood provides the best protection. A fumigation certificate is mandatory for wooden exports, verifying that the products have undergone a recognized pest control service’s quarantine and pre-shipment fumigation process. All our packaging materials come with fumigation certificates.

For shipments to the United States, Canada, and the UK, we typically use removable lids on the crates, secured with latches, rather than nailing them shut. This adds an extra step but makes it easier for customs inspections, ensuring smoother logistics and less inconvenience for our clients.

我是展柜大小姐章娅妮，来自东莞鑫峰展柜厂，30年来我们厂只做类似于卡地亚珠宝这样的奢侈品展柜和道具。

100多个国内外品牌授权我们厂制作展柜和道具，虽然我们贵一点，但是品质堪比卡地亚。

既能做钟表、珠宝、博物馆等展柜，又能做陈列道具的工厂，这样的工厂，在国内没有第二家。

我已经用自己的姓名“章娅妮”注册了展柜品牌，这代表了我此生不转行。

做了不称心的展柜，应该来鑫峰厂试试。

手机/微信：17688026138

联系人：章娅妮

地址：中国广东省东莞市企石镇永发工业区环企大道42号之一

I am Ms. Zhang Yani, from Dongguan Xinfeng Showcase Factory. For 30 years, our factory has only made luxury showcase and props similar to Cartier jewelry.

More than 100 domestic and foreign brands authorize our factory to make display cases and props, although we are a little more expensive, but the quality is comparable to Cartier.

Both can do watches, jewelry, museums and other display cases, but also can do display props factory, such a factory, there is no second in the country.

I have registered the showcase brand with my own name "Zhang Yani", which means that I will not change my career in this life.

Do not satisfactory display case, should come to Xinfeng factory to try.

Tel/wechat: 17688026138

Contact: Zhang Yani

Add: No. 42 Huanqi Road, Yongfa Industrial Zone, Qishi Town, Dongguan City, Guangdong Province，China